ABOUT EVAN

about-evan-headshot

Evan Hackel, Leadership Expert

Evan Hackel, the creator of the Ingaged Leadership concept and brand, is a thought leader in the fields of leadership and success.  He has published the book Ingaging Leadership that authored more than 100 articles for various magazines around leadership concepts.

Evan is founder and principal of Ingage Consulting, a consulting firm focused on improving the performance of franchises by improving the relationship between franchisees and the franchisor. By creating a culture of partnership and common purpose, Ingage Consulting is able to help franchises dramatically improve their performance. He has helped hundreds of franchise organizations make major systemwide changes and build franchisee "ingagement," teamwork, and focused growth, resulting in increased profitability and achieved success.

Before founding Ingage Consulting, Evan worked at CCA Global Partners for twenty years. At CCA, he was responsible for four business divisions with over 2,000 units and over $5 billion in sales operating in five countries. He also founded CCA’s departments in marketing, national programs, and training. He led the company's effort to buy and turn around a troubled franchise organization from bankruptcy. In four years he was able to grow the troubled franchise from $700 million in systemwide sales to a very successful company with over $2 billion in sales.

In total, Evan has helped launch and found three franchise businesses during his career. Two of those were at CCA—which are still successfully operating now—and one, which he founded prior to CCA, developed and sold. Evan is a Certified Franchise Executive, a member of the IFA’s franchise relationship committee, co-chairman of the IFA Knowledge Share committee, and a board member of the New England Franchise Association.

Evan received an MBA from Boston College and a BA from Colorado College.

Evan resides in Reading, Massachusetts with his wife, Laura, and has three children.

Professional Timeline

  • Apr 23, 2018

    1980

    • Received MBA from Boston College in finance in general management
    • Launched first franchise concept – a video rental store
    • Grew family business from $3 million to $25 million in four years
    • Joined CCA Global Partners as its 5th employee
  • Apr 23, 2018

    1990

    • Founded two new franchise concepts (both successfully operating today)
    • Acquired Design Supply Guild and converted it to International Design Guild from its original 17 locations to over 100 locations in five years
    • Made acting CEO of StarNet, a cooperative of commercial floor covering stores in deep trouble due to exodus of entire senior management team; grew from 70 locations 130 location in two years
    • Launched CCA Global Partners University; grew department to over 24 training professionals
    • Assisted Mohawk Industries in the development of their elite dealer program
  • Apr 23, 2018

    2000

    • Oversaw the acquisition of Flooring America out of bankruptcy and managed turnaround; grew from $700 million systemwide sales to over $2 billion in four years
    • Helped launch the Lenders One cooperative, which grew to having over 160 members and over $65 billion worth of mortgage origination
    • Oversaw the development of The Biking Solution
    • Oversaw the management of the conversion of the Tuxedo of America group and converted it into Savvi Formalwear
    • Took over the management of CCA Global Partners’ largest division, Carpet One; increased growth rate at 2x the industry
    • Started Flooring One in the UK
    • Launched BizUnite/Saving4Members Buying Group
  • Apr 23, 2018

    2008

    • Left CCA Global Partners after helping the company grow at an amazing 29% growth rate for 20 years and achieving systemwide sales of over $10 billion
    • Earned CFE (Certified Franchise Executive) status
    • Started Ingage Consulting; have worked with more than 50 different franchise organizations
    • Launched the Franchise Operations Summit
    • Started angel investing, having since invested in 14 companies
    • Selected as keynote speaker at the National Cooperative Business Association
  • Apr 23, 2018

    2013 - Present

    • Acquired Tortal Training, franchising industry’s largest training company, with Cordell Riley; grew by 4x in four years
    • Published Ingaging Leadership
    • Co-Founded Delta Payment Solutions
    • Co-Founded Empowering Internet Seller Cooperative
    • Co-Founded Techfly
about-evan-headshot

Evan Hackel, Leadership Expert

Evan Hackel, the creator of the Ingaged Leadership concept and brand, is a thought leader in the fields of leadership and success.  He has published the book Ingaging Leadership that authored more than 100 articles for various magazines around leadership concepts.

Evan is founder and principal of Ingage Consulting, a consulting firm focused on improving the performance of franchises by improving the relationship between franchisees and the franchisor. By creating a culture of partnership and common purpose, Ingage Consulting is able to help franchises dramatically improve their performance. He has helped hundreds of franchise organizations build franchisee ingagement, teamwork, focus growth and make major systemwide changes. Resulting in increased profitability and achieve success.

Before founding Ingage Consulting, Evan worked at CCA Global Partners for twenty years. At CCA, he was responsible for four business divisions with over 2000 units and over $5 billion in sales operating in five countries. He also founded CCA’s departments in marketing, national programs, and training. He led the company's effort to buy and turn around a troubled franchise organization from bankruptcy. In four years he was able to grow the troubled franchise from $700,000 million in system wide sales to a very successful company to over 2 billion in sales.

In total, Evan has helped launch and found three franchise businesses during his career. Two of those were at CCA—which are still successfully operating now—and one, which he founded prior to CCA, developed and sold. Evan is a Certified Franchise Executive, a member of the IFA’s franchise relationship committee, cochairman of the IFA Knowledge Share committee and a board member of the New England Franchise Association.

Evan received an MBA from Boston College and a BA from Colorado College.

Evan resides in Reading, Massachusetts with his wife, Laura, and has three children.

Professional Timeline

  • Apr 23, 2018

    1980

    • Received MBA from Boston College in finance in general management
    • Launch first franchise concept – a video rental store
    • Grow family business from 3 million to 25 million in four years
    • Joined CCA Global Partners as 5 it’s employee
  • Apr 23, 2018

    1990

    • Founder of two new franchise concepts both successfully operating today
    • Acquire Design Supply Guild and converted it to International Design Guild group from its original 17 locations to over 100 locations in five years
    • Acting CEO of StarNet a cooperative a commercial floor covering stores, in deep trouble due to exodus of entire senior management team grew from 70 locations 130 location in two years
    • Launch CCA Global Partners University, grew department over 24 training professionals
    • Assisted Mohawk Industries in the development of their elite dealer program
  • Apr 23, 2018

    2000

    • Oversaw the acquisition of Flooring America out of bankruptcy and manage turnaround, turn it around in four years from 700 million systemwide sales to over 2 billion
    • Help launch the Lenders One cooperative, which grew to having over 160 members over $65 billion worth of mortgage origination
    • Oversaw the development of The Biking Solution
    • Oversaw the management of the conversion of the Tuxedo of America group and converted it into Savvi formalwear
    • Took over the management of CCA Global Partners largest division Carpet One, increase growth rate at 2x the industry
    • Started Flooring One in the UK
    • Launch BizUnite/Saving4Members Buying Group
  • Apr 23, 2018

    2008

    • Left CCA Global Partners, after helping the company grow at an amazing 29% growth rate for 20 years and achieving systemwide sales of over $10 billion.
    • Left CCA Global Partners managing $5 billion sales and 70% of the company’s profit
    • Earned CFE - Certified Franchise Executive Status
    • Started Ingage Consulting – Have worked with more than 50 different franchise organizations
    • Launch the Franchise Operations Summit
    • Started angel investing – Invested in 14 companies since
    • Selected as Keynote Speaker at the National Cooperative Business Association
  • Apr 23, 2018

    2013

    • Acquired with Cornell Riley Total Training, franchising’s largest training company, grow by 4x in four years
    • Published Ingaging Leadership
    • Co-Founded Delta Payment Solutions
    • Co-Founded Empowering Internet Seller Cooperative
    • Co-Founded Techfly

Awards & Certifications

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Team Immediately

In Ingaging Leadership, business leader Evan Hackel lays out the positive philosophy of Ingagement that he has created and used to help hundreds of organizations achieve excellence and organizational success.

"A great read for anyone who wants to improve engagement at every and every level of their organization. The actionable steps are an added bonus."

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